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Introduction<\/strong><\/p>\n Switch\u2019s CEO and Founder, Rob Roy firmly believes in KARMA: if you put good energy out into the world you get good energy back. In line with this core principle, Switch does not transmit, receive, store, process, control, sub-process, manage, manipulate, or otherwise access or utilize data on behalf of its customers or data located on its customer\u2019s equipment, servers, or computers. <\/strong>Switch does collect certain information from its customers and users of this website. This Privacy Policy (the \u201cPolicy<\/u>\u201d) describes how Switch and its affiliates (collectively, \u201cSwitch\u201d) collects and processes the information obtained. Please read this Policy in its entirety, and if you have any questions regarding this Policy, please email us at privacy@switch.com<\/a>.\u00a0<\/strong><\/p>\n Information Switch collects and how it is used<\/strong><\/p>\n <\/strong>Switch uses certain cookies and other analytical tools to gather information regarding the users of its website, Switch.com. This information may include your IP address, general location, browser session information, and other related data. Switch may obtain additional information from third parties, but Switch does not sell or share information it obtains with any third parties. Switch uses this information to optimize the user experience and for marketing and advertising purposes. None of these tools give Switch access to any of your personally identifiable information.<\/p>\n Switch also collects information provided by you before utilizing any of its services. For example, if you request a tour or a quote, you are providing Switch with your first and last name, company, job title, telephone number, and email address. Switch uses this information to contact you regarding your request and to develop a business relationship with you.<\/p>\n Switch also collects information provided by its customers. This includes potentially personally identifying information such as name, address, phone number, job title, email address, and log in credentials. Switch also collects its customer\u2019s payment information, bank account number, tax ID number, payment history, and other similar account related information. Switch uses this information to provide services to its customers, prevent fraud, and for any other legally permissible use.<\/p>\n When a customer, vendor, or related party visits a Switch data center facility, such person provides Switch with their driver\u2019s license or governmental identification card, and when applicable, certain biometric data. Switch maintains this data under established security protocols and retains this data for a period of sixty days. After the expiration of that sixty-day period, Switch will only retain the name of the person who visited the Switch facility as well as the date and location of such visit.<\/p>\n Switch obtains consent to post customer testimonials; however, if you want to update or remove your testimonial, simply contact us at privacy@switch.com<\/a>.<\/p>\n Protection and retention of personal data<\/strong><\/p>\n Switch uses physical, technical, and organizational safeguards to protect the security of its systems and the data it collects. Specifically, data collected by the cookies and other tracking information is stored in a secured cloud location. Other information, such as your log in credentials, are stored in an encrypted database. While Switch practices security protocols to protect your data, please be aware that it cannot guarantee the security of your information. Further, Switch is not responsible for the functionality or security of any third-party sites.<\/p>\n Unless stated otherwise in this Policy, Switch will retain information it receives from you where it has a business reason to do so, such as maintaining accurate accounting, resolving disputes, or complying with its legal obligations.<\/p>\n Your rights<\/strong><\/p>\n Switch does not, and does not intend to, sell any information it obtains from you. Depending on the applicable data protection and privacy laws in your jurisdiction, you may be entitled to legal rights regarding your personal data. To the extent these laws apply to you, you may exercise such rights by contacting Switch at privacy@switch.com<\/a>.<\/p>\n